Privacy Policy

 
Protecting your private information is our priority. This Statement of Privacy applies to
www.TheLabDirect.com and The Lab Direct and governs data collection and usage. For the
purposes of this Privacy Policy, unless otherwise noted, all references to The Lab Direct include
www.TheLabDirect.com, The Lab Direct, Brand Labs USA, LLC and
www.BrandLabsUSA.com. The Lab Direct website is a ecommerce site. By using The Lab
Direct website, you consent to the data practices described in this statement.
 
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, The Lab Direct
may collect personally identifiable information, such as your:
 
 - First and Last Name
 - Mailing Address
 - E-mail Address
 - Phone Number
 
If you purchase The Lab Direct's products and services, we collect billing and credit card
information. This information is used to complete the purchase transaction.
 
The Lab Direct may also collect anonymous demographic information, which is not unique to
you, such as your:
 
 - Age
 - Gender
 
Please keep in mind that if you directly disclose personally identifiable information or personally
sensitive data through The Lab Direct's public message boards, this information may be collected
and used by others.
 
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to
use certain products or services available on the Site. These may include: (a) registering for an
account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers from selected third parties; (d) sending us an email message; (e)
submitting your credit card or other payment information when ordering and purchasing products
and services on our Site. To wit, we will use your information for, but not limited to,
communicating with you in relation to services and/or products you have requested from us. We
also may gather additional personal or non-personal information in the future.
 
Use of your Personal Information
The Lab Direct collects and uses your personal information to operate its website(s) and deliver
the services you have requested.
 

The Lab Direct may also use your personally identifiable information to inform you of other
products or services available from The Lab Direct and its affiliates.
 
Sharing Information with Third Parties
The Lab Direct does not sell, rent or lease its customer lists to third parties.
 
The Lab Direct may, from time to time, contact you on behalf of external business partners about
a particular offering that may be of interest to you. In those cases, your unique personally
identifiable information (e-mail, name, address, telephone number) is not transferred to the third
party. The Lab Direct may share data with trusted partners to help perform statistical analysis,
send you email or postal mail, provide customer support, or arrange for deliveries. All such third
parties are prohibited from using your personal information except to provide these services to
The Lab Direct, and they are required to maintain the confidentiality of your information.
 
The Lab Direct may disclose your personal information, without notice, if required to do so by
law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the
law or comply with legal process served on The Lab Direct or the site; (b) protect and defend the
rights or property of The Lab Direct; and/or (c) act under exigent circumstances to protect the
personal safety of users of The Lab Direct, or the public.
 
Tracking User Behavior
The Lab Direct may keep track of the websites and pages our users visit within The Lab Direct,
in order to determine what The Lab Direct services are the most popular. This data is used to
deliver customized content and advertising within The Lab Direct to customers whose behavior
indicates that they are interested in a particular subject area.
 
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by The
Lab Direct. This information can include: your IP address, browser type, domain names, access
times and referring website addresses. This information is used for the operation of the service,
to maintain quality of the service, and to provide general statistics regarding use of The Lab
Direct website.
 
Use of Cookies
The Lab Direct website may use "cookies" to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
 
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize The Lab Direct pages, or register with The Lab Direct site or
services, a cookie helps The Lab Direct to recall your specific information on subsequent visits.
This simplifies the process of recording your personal information, such as billing addresses,
shipping addresses, and so on. When you return to the same The Lab Direct website, the

information you previously provided can be retrieved, so you can easily use The Lab Direct
features that you customized.
 
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of
The Lab Direct services or websites you visit.
 
Links
This website contains links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
identifiable information.
 
Security of your Personal Information
The Lab Direct secures your personal information from unauthorized access, use, or disclosure.
The Lab Direct uses the following methods for this purpose:
 
 - SSL Protocol
 
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
 
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or
any wireless network can be guaranteed to be 100% secure. As a result, while we strive to
protect your personal information, you acknowledge that: (a) there are security and privacy
limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and
privacy of any and all information and data exchanged between you and us through this Site
cannot be guaranteed.
 
Children Under Thirteen
The Lab Direct does not knowingly collect personally identifiable information from children
under the age of thirteen. If you are under the age of thirteen, you must ask your parent or
guardian for permission to use this website.
 
Disconnecting your The Lab Direct Account from Third Party Websites
You will be able to connect your The Lab Direct account to third party accounts. BY
CONNECTING YOUR THE LAB DIRECT ACCOUNT TO YOUR THIRD PARTY
ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO
THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN
ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES).
IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY
IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS
FEATURE. You may disconnect your account from a third party account at any time. Users may

learn how to disconnect their accounts from third-party websites by visiting their "My Account"
page. Users may also contact us via email or telephone.
 
E-mail Communications
From time to time, The Lab Direct may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open
an email from The Lab Direct or click on a link therein.
 
If you would like to stop receiving marketing or promotional communications via email from
The Lab Direct, you may opt out of such communications by clicking on the UNSUBSCRIBE
button..
 
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have
contracted.
 
Changes to this Statement
The Lab Direct reserves the right to change this Privacy Policy from time to time. We will notify
you about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our site,
and/or by updating any privacy information on this page. Your continued use of the Site and/or
Services available through this Site after such modifications will constitute your: (a)
acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by
that Policy.
 
Contact Information
The Lab Direct welcomes your questions or comments regarding this Statement of Privacy. If
you believe that The Lab Direct has not adhered to this Statement, please contact The Lab Direct
at:
 
The Lab Direct
325 SW 15th Avenue
Pompano Beach, Florida 33069
 
Email Address:
admin@TheLabDirect.com
 
Telephone number:
954.532.5390
 
Effective as of April 01, 2020